Ukrainian Support Helpline

CONTACT DETAILS

BARNARDO'S SCOTLAND

0800 148 8586
SERVICE LOCALITY
North East, North West, South East, South West
LAST UPDATED
13 Nov 2024

KEY
INFORMATION

Who is the service for?
Young People (16-25), Adults, Families, Older People, Primary School (5-12), Secondary School (13-15), Early Years (0-5), Minority Ethnic, Asylum Seeker/Refugees

ORGANISATION
CONTACT DETAILS

111 Oxgangs Road North, Oxgangs, EDINBURGH, EH14 1ED
0131 446 7000

DAY(S) / TIME(S)
AVAILABLE

MONDAY: 10:00am - 8:00pm
TUESDAY: 10:00am - 8:00pm
WEDNESDAY: 10:00am - 8:00pm
THURSDAY: 10:00am - 8:00pm
FRIDAY: 10:00am - 8:00pm
SATURDAY: 10:00am - 3:00pm
SUNDAY: -

information SERVICE DETAILS

The ongoing war and violence in Ukraine has caused families to forcibly leave their homes, in search of safety, with many arriving to the UK.

Call our free helpline on: 0800 148 8586

During this very distressing and uncertain time, children and adults will need continued support.

In response to this, following discussion with the Association of Ukrainians in Great Britain, we have set up the Ukrainian Support Helpline to provide a holistic support service. The Helpline is available to anyone fleeing the war in Ukraine.

Get in touch if you need support with:

Therapy with a qualified psychotherapist – delivered via the phone or online, with access to interpreters if required.

Therapeutic support is available to children and young people up to and including age 21 years.

Advice on a range of issues e.g., housing, accessing key health services, education, employment and more via our trained helpline support workers

Practical support - access to digital devices to ensure families stay connected to loved ones during this worrying time, as well as stimulating toys for children, vital baby items and more (subject to demand)

All services include access to interpreters in Ukrainian and Russian.

The Helpline is open:

Monday - Friday, 10:00am-8:00pm

Saturday, 10:00am-3:00pm

You can freephone us on: 0800 148 8586

You can email us at: ukrainiansupport@barnardos.org.uk

Virtual Youth Space

Join our virtual youth spaces for children and young people from Ukraine and Afghanistan

Getting in touch for professionals and hosts

To contact us, or refer someone to the helpline (with their consent), you can do so via:

Freephone: 0800 148 8586

Email: ukrainiansupport@barnardos.org.uk

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Other Services Run By

Barnardo's Scotland

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