SERVICE DETAILS
The primary aim of the proposed project is digital inclusion and access to digital services/information for grass root South Asian communities. The design and delivery of the project will have cultural –sensitive and person centred approach. The vision of the project is to facilitate digital inclusion and changed behaviour among people to get used to online health and health care services and information. Increased accessibility to digital health and health care will be facilitated through one to one support, upskilling and capacity building. We seek to develop a digital inclusion learning programme to be delivered in groups for people to learn to access online health and care services and information that will help them to manage their health and health care. To facilitate inclusion, we will provide a learning programme in group settings to upskill participants’ digital skills. One to one support will also be offered to build capacity and confidence for people to access online services.
The inclusion programme will include upskilling and educational sessions; what technology people can use and the services available online, and how they can make a choice of whether they use digital services or face to face. Those participants who have already acquired basic skills will be supported to make progression through enhanced skills. The learning programme will mainly be flexible to suit participants’ ability and convenience. The support and learning will be person-centred and choice-based according to the needs of each participant – the online services and care facilities they would seek to use that are relevant to their health needs. The project will be closely linked to the five principles of digital health; person-centred, inclusion, accessibility, data control and digital health where best suited, and used as a choice.
