The EVOC Red Book

The online directory to find Third Sector Organisations, and their services across Edinburgh

The Crisis Centre provides community based, emotional and practical support at times of crisis.

It is a service for people who are aged 16 and over who are using or have used mental health services and are resident in the City of Edinburgh when they are facing a crisis. This includes people who have seen their GP, used voluntary services and people who identify themselves as having a mental health issue.

Carers of people who have mental health issues can also fully access all the services at the Crisis Centre.

Face to face support:

Emotional Support

We can support you to deal with difficult feelings or thoughts you may be experiencing during a time of crisis. This could include:

- Anxiety
- Depression
- Panic attacks
- Thought of Self Harming
- Thoughts about Suicide
- Hearing voices

Practical Support

We can support you to find ways of getting help to deal with the causes of the crisis you are facing. This could include:

- Accessing information and specialist advice about welfare benefits and debt.
- Accessing Housing information services including homelessness services.
- Finding help with relationship difficulties.
- Accessing information and advice about substance misuse.

And we can help you to:

- Find out about your rights and accessing Independent Advocacy and collective Advocacy in Edinburgh.
- Finding out about Carers organisations.


We are an inclusive service and offer support to all people. We have developed extensive resources with information for people who may have specific needs relating to culture, disability, gender, race and sexuality. This includes:

- BME (Black and Minority Ethnic)
- Disabled people
- LGBT (Lesbian, Gay, Bisexual and Transgender)
- Men
- Women
- Young People

Face to face support is always arranged with the Crisis Centre via the free phone helpline on 0808 801 0414.

The Centre does have facilities for visitors to stay overnight, a maximum of 4 people can stay up to seven nights. We have a harm minimisation policy at the Centre and staff will work with people to reduce the risk of injury. Self harming behaviour does not prevent people from accessing the Centre and everyone will be met with non judgmental, compassionate understanding.

The Crisis Centre is a part of Mental Health and Social Care Services in Edinburgh and has effective working relationships with colleagues across all sectors.
65+, 26 - 29, 30 - 34, 35 - 39, 40 - 44, 45 - 49, 50 - 54, 55 - 59, 60 - 64, 17 - 25
Days and Times
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7
Sunday 24/7
Contact Details
Contact Person:
Contact Telephone: 0808 801 0414
Contact Email:

This record was last modified on: 27 April 2016